Privacy Policy

Your Privacy Matters

At OSP Oxnard Sunrooms & Patios, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, email address, phone number, and mailing address
• Property address and details about your project requirements
• Payment information when you hire us for services
• Communications you send to us through email, phone, or our contact forms
• Photos or documents you share related to your project

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide you with accurate project estimates and proposals
• Schedule consultations, site visits, and installation appointments
• Communicate with you about your project throughout the process
• Process payments and maintain financial records
• Send you updates about our services and special offers (you can opt out anytime)
• Improve our website and customer service
• Comply with legal obligations and protect our business interests

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us run our business (payment processors, scheduling tools, etc.)
• Suppliers and subcontractors who need information to complete your project
• Legal authorities when required by law or to protect our rights
• Potential buyers if our business is sold (your information would be transferred as a business asset)

Any third parties who receive your information are required to protect it and use it only for the purposes we specify.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may limit some website features.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new date. We encourage you to review this policy periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle your information, please reach out:

OSP Oxnard Sunrooms & Patios
2451 Eastman Ave #11
Oxnard, CA 93030
Phone: (805) 853-2837
Email: support@oxnardsunroomsandpatios.com